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Returns and Refunds

If you need to return an item please contact us first. We ask this of you only to choose the appropriate response. PLEASE NOTE THAT ORDERS ARE NOT RETURNABLE OR REFUNDABLE DUE SUPPLIERS STRICT POLICIES OF NON RETURN.

In case that product is damaged by transport company, we need:

  • photo of label with your name seen,
  • photo of packaging (outside),
  • photo of packaging (inside),
  • description of damage,

a process of complaint.